OPTIMISING PATIENTS FLOW AND RESOURCES UTILISATION IN THE OUT-PATIENT DEPARTMENT OF A PUBLIC HOSPITAL A CASE STUDY OF YUSUF DANTSOHO MEMORIAL HOPITAL KADUNA
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
ABSTRACT
Queuing theory as a tool for optimising patients flow and resources utilisation in the female section of the OPD at Yusuf Dantsoho memorial hospital Kaduna, the study was conducted for a period of 5 days. Simple queuing theory calculations were done using the data collected in the evaluation of the performance characteristics of the system, i.e. the average utilisation of the servers, the probability that the system would be idle, the average number of patients in the queue and the average time a patient spends in the system. These parameters are used by hospital managers in making better decisions as it relates to the management of queues, long wait times thus resulting in overcrowding at the OPD of most public hospitals, from the study it was established that the average arrival rate equal 34.4998 patients/hour which is greater than the mean service rate (mu) = 18.0867 patients/hour at the records section and 14.5226 patients/hour at the consultation unit, this accounted for the high utilisation at the servers thus leading long queues and subsequently long wait times at the OPD. QM software for windows was used to model 5 cases using a server capacity of 3, 4, 5, 6 and 7 doctors at post in the female section of the OPD and it was established that for optimum performance 5 doctors need to be available for service at the OPD at a time as compared to an average of 3 doctors which is presently obtainable at the female section of the OPD during the study.
Related Project Materials
A SURVEY ON DIROFILARIA IMMITIS AND ITS PREVALENCE IN DOGS IN ZARIA
EXCERPT FROM THE STUDY
Dirofilaria immitis: Is a common parasite of dogs (and some oth...
THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE (A CASE STUDY OF ROSEMORE HOTELS UYO)
Abstract
This study, sought to determine the impact of training on staff performance using RoseMore Hot...
FACTORS RESPONSIBLE FOR CHILD ABUSE AND NEGLECT AMONG PARENTS
BACKGROUND OF THE STUDY
Ika South is a Local Government Area of Delta State, Nigeria. Its headquarters...
AN ASSESSMENT OF THE CAPITAL MARKET AND THE CHALLENGES OF REAL SECTOR FINANCING IN NIGERIA. ( A STUDY OF THE PERIOD 2000-2009)
Background Of Study
Any economy's economic stability, long-term growth, and progress are all...
PHARMACOLOGICAL INTERACTION BETWEEN ETHANOL EXTRACT OF MORINGA OLEIFERA LEAVES AND METFORMIN IN ALLOXANINDUCED HYPERGLYCAEMIC WISTAR RATS
Abstract
Herbs with anti-diabetic activity could initiate interactions if used concurrently with orthodox drugs. Moringa oleifera is one...
INFLUENCE OF ABORTION STIGMA, BEHAVIOUR PATTERN AND DISTRESS TOLERANCE ON SUBSTANCE USE AMONGST ADOLESCENTS
Abstract
The study assessed the influence of abortion stigma, behaviour pattern and distress tolerance on substance use...
CHI-SQUARE TEST OF INDEPENDENCE OF STUDENTS PERFORMANCE IN UTME AND POST UTME
ABSTRACT
In chapter one, the general introduction and important definitions were well stated. In chapter two, the chi-sq...
AN ASSESSMENT OF ELECTRONIC MEDIA AND ITS ROLE IN NATIONAL IMAGE BUILDING IN NIGERIA
BACKGROUND OF THE STUDY
In today's dynamic Nigerian culture, the significance of broadcasting and b...
EFFECTIVENESS OF ADVERTISING TOOLS FOR SUCCESSFUL MARKETING OF MTN PRODUCTS
EXCERPT FROM THE STUDY
Advertising is one of the four components of the marketing mix, which includes product, price, lo...
LANGUAGE AND NATIONAL DEVELOPMENT: CHALLENGES AND IMPEDIMENTS IN A MULTILINGUAL SOCIETY
BACKGROUND TO THE STUDY
Human Beings are social animals and language is an instrument of the society which is acculturat...
